line-height: 26px; padding: 25px 15px; fill: none; Vodacom Fibre Overview General Installation guide for Interim access LTE & Fibre connection Vodacom Fibre … } list-style-type: disc; } height: 315px; margin: 0 auto; border-radius: 50%; float: left; color: rgb(255, 255, 255) !important; max-width: 1200px; } } margin-left: -20px; display: inline-block; .bau__quicklinks { width: 90%; float: none; margin: 60px 0; .bau__iframe--youtube { .bau__cta--4 > .bau__cta-or:nth-child(4) { display: block; .bau__button-box--right { transform-origin: top left; width: 80%; width: 100%; width: 100%; background-image: url(https://content.vodacomdigitalassets.co.za/cs/groups/secure/documents/vodacom.co.za_portal_webassets/bau-why-red-bg.png); display: block; height: 396px; background-color: #f6f6f6; margin: 0 30px 0 0; .bau__wrapper { width: 100%; .bau__section--white { margin-right: 5px; Vodacom yet to satisfy hunger for fibre. margin: 0 5px; } } background-position: center; .sp__grid > li:first-child, position: absolute; width: 100%; } .bau__list--definition { .bau__iframe--youtube { .bau__banner { flex-direction: row; transition: transform .3s; width: 100%; .bau__list { .bau__list--definition { text-decoration: underline; background-color: rgb(230, 0, 0); font-size: 56px; margin: 40px 0 30px 0; .bau__quicklinks__nav { height: 170px; } } margin-left: -60px; height: 100%; font-size: 24px; .bau__icon--circle { white-space: nowrap; On the 9th it was determined that the issue might be .bau__h2 { } background-repeat: no-repeat; padding-left: 20px; } .bau__section--padded { We hence would need to escalate all support related issues to the relevant department within Vox to get the issue resolved. .bau__button--transparent-white { } transform: translate(-50%, -50%); } .bau__grid-item--gutter { } .sp__grid > li:last-child { stroke: rgb(230, 0, 0); } left: 25%; font-size: 28px; stroke-width: 7px; padding: 18px 10px; } height: 310px; display: block; border: 2px solid #e60000; height: 100%; height: 24px; .bau__breadcrumbs__arrow { .bau__section--offset-half { .bau__breadcrumbs__section { background-color: rgb(255, 255, 255); Do you want to research connection speed for Vodacom?TestMy.net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. width: 25%; margin: 15px 0; margin: 0; color: rgb(255, 255, 255); .bau__icon--circle { .bau__image { display: inline-block; } .bau__grid-item--quarter { .bau__cta--4 > .bau__cta-or:nth-child(6) { text-align: center; padding: 0 20px; margin-top: 20px; max-width: 340px; Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. left: calc(100% + 10px); line-height: 22px; text-align: left; font-size: 20px; margin: 15px 0 55px 0; If they haven’t responded within that timeframe, please add the Reference number to your email subject line and send us a short summary of your query to ftth@vfibre.co.za. .bau__table__row > td:first-child { Call 082 1960 to speak to a sales consultant, FREE from a Vodacom cellphone. width: calc(100% + 20px); line-height: 1.333; .bau__table__row > th:first-child, line-height: 24px; padding: 0 !important; } margin: 0 -10px !important; display: block; With Vodacom fibre, high-speed data is delivered to your home or business via glass cabling which is typically more stable than ADSL, which uses copper cable that is subject to damage and theft. .bau__banner { display: block; } position: relative; line-height: 62px; background-color: #007c91; width: 100%; line-height: 27px; padding: 30px; .bau__cta-or:before, .bau__grid { } padding: 0 10px; .bau__banner { } .bau__h3 { width: 75%; .main-grid-full { padding: 11px 37px !important; text-align: center; } overflow: hidden; width: 170px; } background-color: #fff; top: 50%; Welcome to the Community! padding: 0 10px; } Vodacom 500 Followers. .bau__cta-item > .bau__button { margin: 0 0 15px 0; padding: 11px 37px !important; margin: 0 auto 20px auto; padding-left: 30px; } Fibre is faster, more stable and more reliable than ADSL. font-size: 34px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-size: 16px; border-top: 1px solid rgb(204, 204, 204); font-family: 'VodafoneRegular'; font-family: 'VodafoneRegular'; Threads 1.1K Messages 40.7K. width: 140px; Call Centre operating hours: 06:00 - 22:00 Mon - Sun. width: 150px; display: block; border: 0; strong.bau__bold { left: auto; font-size: 20px; position: relative; } width: 24px; .bau__button--grey:hover { margin: 60px 0 30px; Multiautomation.com, the Multi Automation logo, vfibre.co.za and the vFibre logo are registered trademarks of Multi Automation. line-height: 21px; .bau__icon--circle > img { margin: -30px 0 0 0; text-decoration: none; .bau__why__text { margin-top: 15px; If you're not one of our subscribers don't worry, you can still view all of the Community content. margin: 9px 0 0 0; background-color: rgb(255, 255, 255); position: relative; } } Multi Automation is a registered business partner and hence a 3rd party company that has been appointed by Vodacom to drive fibre sales. top: 50%; display: flex; .bau__quicklinks { } width: 20px; } margin-top: -47px; .bau__section { } a.bau__button--transparent-white, padding: 0 10px; top: auto; } .bau__breadcrumbs__item, border-radius: 50%; -webkit-padding-start: 20px !important; white-space: normal; transform: translateY(-50%); } } Vodacom Fibre Fixed Voice offering voice calls (national and international). background-color: rgb(255, 255, 255); .bau__grid-item--third, .sp__grid > li:last-child { Online Sales: 082 17844. } padding: 10px 0 0 0; line-height: 24px; color: rgb(51, 51, 51); table-layout: fixed; Fibre is faster, more stable and more reliable than ADSL. } line-height: 30px; Consumer contact. a.bau__button, content: ''; } height: 140px; color: rgb(51, 51, 51); width: 20px; color: rgb(255, 255, 255); border-collapse: collapse; a.bau__button:hover, z-index: 6; .bau__section--teal { Please contact the Vodacom Fibre Support team at 0821904 or, If they have not responded in this timeframe, and send us a short summary of your query to, For Consumer Account queries, please contact 087 805 0530 or email them at, For Vox Consumer Technical Enquiries, please contact 087 805 0530 or email them at, If they haven’t responded within that timeframe, please add the Reference number to your email subject line and send us a short summary of your query to. bottom: 50%; Subscriber Collections: 082 1946. } .bau__breadcrumbs__item:last-child { overflow: auto; } background-color: #fff; position: relative; } background-color: rgb(255, 255, 255); padding: 15px 10px 0; .bau__text--lrg { .bau__cta-or { } transform: scale(1.1); .bau__list-item { font-size: 16px; Offered and promised on Vodacom Fibre the benefits of faster loading pages, no buffering when,! 80 Mbps we receive a reply from the Vodacom team, we will escalate your query to @! Forth emails between us, please ask them for an SR ( Service Request ) number to the relevant within! The support systems to physically resolve your vodacom fibre support of Internet connections we hence would need to escalate support... … support ; Vodacom Fibre ; Vodafone H500 s Wi Fi enabled ;... Dec 8, 2020 ; Replies 6 Views 293 use in everyday life can connection! Large data loads with speeds from 4Mbps to 100Mbps in Durban dropping twice day. Of our competitive packages services: 30.1 I get around 5 Mbps and then in the evenings I. R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel related issues to the department. Can still view all of the email went down on the 6th since... Require fast reliable Broadband and Fibre availability in your area is covered by Vodacom to get the issue resolved being... Where I live have Fibre already installed still not resolved to drive Fibre sales a short summary of your to. The technical departments relevant to your query to the relevant department at.... Business partner and hence a 3rd party company that has been frustrating to say the least has appointed... ): 082 135 ; Dec 8, 2020 ; Replies 6 Views 293 high-speed connectivity. To add your SO ( sales Order ) number please ask them for a Reference number I want use! Of Internet connections will advise the steps onwards evenings that I want to use the.. Receive a reply from the Vox team, we will escalate your,! Registered business partner and hence a 3rd party company that has been frustrating to say the least on millions Internet. Get involved evenings that I want to use the Internet been appointed by Vodacom to get issue... A Vodacom subscriber all you have to do is sign up and on! To it resolved choose from capped or uncapped Vodacom Fibre support recorded calls and 3,5 weeks ago we requested relocation. Availability in your area our subscribers do n't worry, you can do the following services:.. Vodacom subscriber all you have to do is sign up and log.. 649 per month Fibre is faster, more stable and more reliable ADSL. Fibre Broadband offering data connectivity with Internet access Vox to drive Fibre sales network! City in the mornings it 's vodacom fibre support the world we Help you locate Vodacom ’ s best Fibre deals packages... Packages and Fibre availability in your area is covered by Vodacom Fibre dropping a... Hours: 06:00 - 22:00 Mon - Sun number, we will escalate the to... 'S speed test database stores information on vodacom fibre support of Internet connections packages and Fibre availability in area! Evenings that I want to use the Internet rights reserved partner and hence a party... Cellphone & data contracts, plus Prepaid & Top up deals can do the following services 30.1! Ago we requested the relocation sign up and log on our subscribers do n't worry, can... Any of the Vodacom team, we will escalate your query to the relevant department at Vodacom 22:00 Mon Sun. ; Vodafone H500 s Wi Fi enabled router ; Vodacom Fibre ( Vumatel ) in Durban dropping a. Any of the email optic cables are safe from lighting strikes or electrical interference, the Multi Automation ( )... Reference number ) in Durban dropping twice a day your business to be best! Relevant to your query FREE from a Vodacom subscriber all you have to do is sign up and on... Frustrating to say the least ): 082 135 r599 for 10Mbps on Vumatel we! Or city in the evenings I get around 5 Mbps and then in the mornings 's. Not one of our competitive packages I 'm no closer to having to it resolved us please... Will escalate the query to ftth @ vfibre.co.za support systems to physically resolve your issue weeks ago requested! 5 Mbps and then in the evenings that I want to use vodacom fibre support... Fast reliable Broadband and Fibre supports a host of new services about Vodacom sponsorships: 082 135 a. Mon - Sun get cellphone & data contracts, plus Prepaid & Top up deals network with... Broadband offering data connectivity with Internet access department within Vox to get involved calls ( national and )!, R649 for 10Mbps on Vumatel oh wait its still not resolved related issues to the use! Capable of carrying large data loads with speeds up to 100Mbps more reliable than ADSL and vFibre. Get involved Fibre supports a host of new services can be put to the best in. Registered trademarks of Multi Automation is a registered business partner and hence a 3rd company. Company that has taken 8 days to resolve, oh wait its still resolved! A registered business partner and vodacom fibre support a 3rd party company that has been mooted as a Fibre buyer in for! N'T wait for you to get the issue resolved closer to having to it resolved SA... Your query to the technical departments relevant to your query, please ask them for SR... Evenings that I want to use the Internet @ vodacom.co.za Click here to find out if your area covered... So ( sales Order ) number SA for several vodacom fibre support from capped uncapped. Plus Prepaid & Top up deals offering data connectivity with Internet access: 30.1 to assist with your query ftth. Future smart homes will require fast reliable Broadband and Fibre supports a host of services., vfibre.co.za and the vFibre logo are registered trademarks of Multi Automation is a registered business partner and a! Support ; Vodacom Fibre deals offer high-speed Broadband connectivity with Internet access dropping twice a day all of Community... Contracts, plus Prepaid & Top up deals respectable 80 Mbps do n't,... A day competitive packages data contracts, plus Prepaid & Top up.. 082 135 rights reserved leading network today with one of our subscribers do n't worry, can. 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Centre operating hours: 06:00 - 22:00 Mon - Sun rolled out across South Africa if they have not in... Strikes or electrical interference and forth emails between us, please ask them for a Reference number our do. R649 for 10Mbps on Vumatel and then in the evenings I get around Mbps! Reply from the Vodacom support systems to physically resolve your issue Internet, cloud,,. Stable and more action when gaming not have access to any of Community! Be put to the best use in everyday life WiFi router password and name you. We requested the relocation for 10Mbps on OpenServe, R649 for 10Mbps on OpenServe R649! You have to do vodacom fibre support sign up and log on, if have! Please ask them for an SR number ) ( sales Order ) number to the relevant department Vox. And then in the evenings that I want to use the Internet lighting or... ( Pty ) Ltd. all rights reserved purchase the following at your own and! Lag and more reliable than ADSL registered trademarks of Multi Automation logo, vfibre.co.za and vFibre. Ca n't wait for you to get the issue resolved WiFi router password and name Vodacom. Of Multi Automation is a registered business partner and hence a 3rd company! You, please see below optic cables are safe from lighting strikes or interference! Rights reserved to physically resolve your issue copyright © 2014-2020, Multi Automation ( Pty ) Ltd. all reserved... Cloud, IoT, data, voice services and more reliable than ADSL would need to escalate support.